CUSTOMER SERVICE 2018-02-06T13:36:20+00:00

returns / exchanges


What is the return policy?

Tyler boe will gladly exchange or refund your tyler boe on line purchases if they are returned with original receipt, tags and tickets. Garment must be unworn, unwashed and undamaged within 7 days of receipt. Sale merchandise is considered a FINAL SALE and is not refundable.  Please contact customer service by emailing or by phone at 212-719-9400 ext 226 for an RA# to authorize the return.

When will my refund be processed?

Credit for returned merchandise will be processed within 3 days of the date merchandise is received. Please remember to insure the shipment as tyler boe is not responsible for lost, damaged or stolen merchandise. Credit will only be given on the merchandise returned not the shipping charges. Original shipping charges will be deducted from credit due.